What are your interests as HR Director or CEO in managing these conflicts? How can you support the employees concerned?
2/3 of French employees are affected by conflicts in the workplace, and these cost French companies an average of one month's work every year*. However, if well managed, they can turn into real growth opportunities for your company and your teams.
As an HR manager or executive, macro conflicts (union tensions, strikes...) are a major source of concern, and rightly so. But don't underestimate the impact of micro conflicts in your company.
Imad Wakidi, co-founder and COO of Holivia, and Audrey Schneider, psychologist and Holivia expert, explore the basics of conflict management and strategies for transforming conflicts into drivers of positive change. Through case studies and practical solutions, they highlight the importance of a corporate culture geared towards benevolence and psychological safety. These two elements are the pillars of a harmonious and productive work environment, where every employee can flourish while contributing to the organization's overall performance.
What is a conflict? What's the difference between a conflict and a disagreement? We take a look at the main causes of conflict, from misinterpretations to unresolved tensions and communication problems. This will give you the keys to identifying areas of tension before they turn into delicate situations. This first step is crucial to proactive and effective conflict management.
Click here to view an excerpt from the webinar:
Poorly managed tensions have a direct impact on employee well-being and company productivity. A corporate culture that values benevolence helps reduce conflict and establish a climate of trust. You will learn how to implement practices that promote psychological safety, by equipping your teams and managers with concrete tools.
We present practical methods and tools such as the DESK method and non-violent communication. These approaches make it possible to offer constructive criticism and avoid escalating tensions. We also discuss the importance of developing a clear conflict management procedure, an indispensable tool for guiding teams through complex times.
Managers play a central role in conflict prevention and resolution. Appropriate management training enables managers to develop skills in communication, recognition and emotional management. The webinar offers concrete examples of how to reinforce these skills and support teams towards greater cohesion.
Poorly managed conflicts have a high cost for companies: lost time, lower productivity, increased staff turnover and sick leave. This webinar highlights these issues and proposes strategies to minimize these negative impacts, while strengthening collective mental health.
You'll discover how to deal with concrete situations, such as managing an employee in conflict with his manager, or tensions between departments. These examples illustrate the importance of benevolence and transparent communication in re-establishing trust and fostering a serene working climate.
This webinar is an invitation to adopt a proactive, caring approach to conflict. By training yourself in best practices and instilling a corporate culture focused on mental health and psychological safety, you can turn tensions into opportunities and boost your organization's productivity.
Watch the replay to discover concrete tools, share experiences and turn conflict management into a growth lever for your company.
*OpinionWay survey, 2021
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